During this very difficult time we are trying to operate as safely as possible within the Government guidelines, this means that some of our services may be restricted or they will need to be conducted in different ways possibly further using technology.
Our office staff are largely working from home, you may experience a delay when calling with the possibility of some life noises during any phone calls, we are encouraging all contact wherever possible to be done via email, our traffic office email is: firstname.lastname@example.org this reaches all of our traffic operators and planners so you should get a same day response. Our accounts staff are also working from home, if you need to make contact please email: email@example.com
All scheduled meetings have been cancelled to protect our staff, if you require a meeting or a site survey/site visit please email our traffic email describing what is required, we will assess the information provided and advise on the best way forward. We are actively using Teams to conduct the majority of our meetings and are finding it a good safe way of replacing conventional site based meetings.
Visitors to our site
Our site is currently closed to all visitors to protect our staff, if you wish to visit us please email our traffic email outlining the reasons for the visit, this information will be assessed and responded to, if a visit is agreed the visitor will need to satisfactorily complete our visitor questionnaire prior to arriving.
MTL has carried out the relevant risk assessments to keep our staff and customers safe during these difficult times whilst maintaining deliveries with vehicles.
Our drivers have been issued with all the relative PPE and briefed on all of the social distancing restrictions, Please be mindful of the social distancing if you encounter any our delivery staff carrying out their duties.
Please get in touch if you require any further information on safely maintaining deliveries during the Covid 19 pandemic. firstname.lastname@example.org